Privacy Policy

Unless otherwise specified below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for concluding a contract. You are not obliged to provide your data, and non-provision will not have any consequences. This applies only as long as no other indications are made in the following processing operations.
"Personal data" refers to all information related to an identified or identifiable natural person.


Server Log Files
You can visit our website without providing personal information. 
Each time our website is accessed, usage data is transmitted to us or our web host/IT service provider via your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, date and time of retrieval, IP address, data volume transmitted, and the requesting provider.
The processing is based on Art. 6 (1) (f) GDPR, derived from our predominant legitimate interest in ensuring the trouble-free operation of our website and improving our offer. 

 
Contact

Responsible Party/Data Protection Officer
Contact us if desired. Responsible for data processing is: Mr. Schröder, Stenglingser Weg 68-70, 58642 Iserlohn Germany, 02374 5070, datenschutz@blanke-systems.de

You can reach our data protection officer directly at: is@svb-schroeder.de

Customer-Initiated Contact via Email
If you initiate business contact with us via email, we collect your personal data (name, email address, message content) only to the extent provided by you. Data processing serves to handle and respond to your contact request.
If the contact is made for pre-contractual purposes (e.g., purchase advice, quote generation) or relates to an existing contract between you and us, this data processing is based on Art. 6 (1) (b) GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in handling and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR due to reasons arising from your specific situation.
We use your email address only to process your inquiry. Your data will be deleted afterward, in compliance with statutory retention periods, unless you have consented to further processing and usage.

 

Collection and Processing When Using the Contact Form
When using the contact form, we collect your personal data (name, email address, message content) only to the extent provided by you. Data processing serves the purpose of contact.

If the contact is made for pre-contractual purposes (e.g., purchase advice, quote generation) or relates to an existing contract between you and us, this data processing is based on Art. 6 (1) (b) GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in handling and responding to your inquiry. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR due to reasons arising from your specific situation.
We use your email address only to process your inquiry. Your data will be deleted afterward, in compliance with statutory retention periods, unless you have consented to further processing and usage.


Customer Account Orders      

Customer Account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of processing carried out based on consent up to revocation. Your customer account will then be deleted.


Collection, Processing, and Transfer of Personal Data in Orders
When placing an order, we collect and process your personal data only to the extent necessary for fulfilling and processing your order and handling your inquiries. Providing the data is necessary for concluding the contract. Non-provision will result in the contract not being concluded. Processing is based on Art. 6 (1) (b) GDPR and is necessary for fulfilling a contract with you. 
Your data will be shared, for example, with shipping companies and dropshipping providers chosen by you, payment service providers, service providers for order processing, and IT service providers. We strictly adhere to legal requirements in all cases. The extent of data transfer is limited to a minimum.
 

Reviews Advertising      

Data Collection When Posting a Comment or Review 
When commenting/reviewing an article or post, we collect your personal data (name, email address, comment text) only to the extent provided by you. The processing serves the purpose of enabling a comment/review and displaying comments/reviews. 

By submitting the comment/review, you consent to the processing of the submitted data. Processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of processing carried out based on consent up to revocation. Your personal data will then be deleted.

When your comment is published, the name and email address you provided will be displayed.

Use of Email Address for Sending Newsletters
We use your email address independently of contract processing exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of processing carried out based on consent up to revocation. You can unsubscribe from the newsletter at any time using the appropriate link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. 


Use of Email Address for Direct Marketing
We use your email address, obtained from the sale of a product or service, to send you electronic advertising for our own similar products or services, unless you have objected to this use. Providing the email address is necessary for concluding the contract. Non-provision will result in the contract not being concluded. Processing is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. Contact details for the objection can be found in the legal notice. You can also use the link provided in the advertising email for this purpose. There are no costs other than transmission costs according to the basic rates.



Inventory Management      

Use of an External Inventory Management System
We use an inventory management system to process contracts within the scope of commissioned processing. Your personal data collected as part of the order will be transmitted to

Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
.


Cookies
Our website uses cookies. Cookies are small text files stored on the user's computer system by the internet browser. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent if cookies are deactivated.
You can find out how to manage (including deactivating) cookies on the most popular browsers via the following links:

Technically Necessary Cookies
Unless otherwise stated in this privacy policy, we use only technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Cookies also enable our systems to recognize your browser even after a page change and offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary to recognize the browser even after a page change.
 
The use of cookies or similar technologies is based on Section 25 (2) TTDSG. The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right, at any time, to object to the processing of your personal data based on Art. 6 (1) (f) GDPR due to reasons arising from your specific situation.
 
Use of Consent Manager
We use the Consent Manager tool on our website, provided by Consentmanager AB (Håltegelvägen 1b, 72348 Västerås, Sweden; "Consentmanager").
The tool enables you to give consent for data processing on the website, particularly for setting cookies, and to exercise your right to revoke consents already granted.
Data processing serves the purpose of obtaining and documenting required consents for data processing to comply with legal obligations.
Cookies may be used for this purpose, collecting, for example, the date and time of page access, information about the browser and device used, anonymized IP address, opt-in, and opt-out data, and transmitting it to Consentmanager. This data will not be shared with third parties.
Data processing is carried out to fulfill a legal obligation based on Art. 6 (1) (c) GDPR.
For more information on data protection at Consentmanager, visit: https://www.consentmanager.net/privacy.php





Analysis Advertising Tracking Communication      

Use of Google Analytics
We use the Google Analytics web analysis service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
Data processing serves the purpose of analyzing this website and its visitors and for marketing and advertising purposes. Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet usage to the website operator. The following information may be collected, among others: IP address, date and time of page access, click path, information about the browser and device used, pages visited, referrer URL (website from which you accessed our website), location data, and purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies like cookies, browser storage, and tracking pixels that allow the analysis of website use. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). 
Google has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles. Both Google and US authorities have access to your data. Google may link your data with other data, such as your search history, personal accounts, usage data from other devices, and any other data Google has about you.
On this website, IP anonymization is activated. As a result, Google truncates your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmitting it. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
The use of cookies or similar technologies occurs with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. Your personal data processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of processing based on consent up to revocation.
For more information on terms of use and data protection, visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.


Use of the Facebook Pixel
We use the "Custom Audiences" remarketing function of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland "Facebook") on our website.
Meta Platforms Ireland and we are jointly responsible for collecting your data during the integration of the service and transferring this data to Facebook. This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, specifying the respective responsibilities. The agreement can be accessed at https://www.facebook.com/legal/controller_addendum. Accordingly, we are particularly responsible for fulfilling the information obligations under Articles 13, 14 GDPR, ensuring compliance with the security requirements of Article 32 GDPR regarding the correct technical implementation and configuration of the service, and fulfilling the obligations under Articles 33, 34 GDPR, where a data breach falls under our responsibilities according to the agreement on joint processing. Meta Platforms Ireland is responsible for enabling data subject rights according to Articles 15 - 20 GDPR, ensuring compliance with the security requirements of Article 32 GDPR regarding the security of the service, and fulfilling the obligations under Articles 33, 34 GDPR, where a data breach falls under the responsibilities of Meta Platforms Ireland according to the agreement on joint processing.
The application aims to address website visitors with interest-based advertising on the social network Facebook. For this purpose, the Facebook remarketing tag is implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website. This allows Facebook to associate the visit to our pages with your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads.
Your data may be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The use of cookies or similar technologies occurs with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. Your personal data processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of processing based on consent up to revocation.
For more information on the collection and use of data by Facebook, your rights, and ways to protect your privacy, see Facebook's data privacy information at https://www.facebook.com/about/privacy/.

 
Use of Google AdSense
We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data processing serves the purpose of renting out ad spaces on the website and targeting website visitors with interest-based advertising. With this function, visitors to the provider's website are shown personalized, interest-based advertisements from the Google Display Network. Google uses cookies that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not merge your IP address with other Google data.
The use of cookies or similar technologies occurs with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. Your personal data processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of processing based on consent up to revocation.
Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/


Use of HubSpot
We use the Marketing Hub software of HubSpot, Inc. (25 First Street Cambridge, MA 02141, USA; “HubSpot” with a branch in Ireland, HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland) on our website as part of commissioned processing.
The data processing serves the purpose of analyzing our website and its visitors, analyzing and evaluating our marketing campaigns, and improving customer targeting by displaying targeted advertisements. Cookies are used to enable browser recognition. For example, your IP address may be collected and transmitted to HubSpot. Usage profiles can be created from the collected data using pseudonyms.
Your data may be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). HubSpot 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The use of cookies or similar technologies occurs with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. Your personal data processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of processing based on consent up to revocation.
For more information on the collection and use of data by HubSpot, your rights, and ways to protect your privacy, see HubSpot's data privacy information at: https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/dpa.


Use of HubSpot Live Chat System
We use the live chat system of HubSpot, Inc. (25 First Street Cambridge, MA 02141, USA; “HubSpot” with a branch in Ireland, HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland) on our website as part of commissioned processing.
Data processing serves the purpose of direct and efficient communication between you and us as the provider. To operate the live chat system, cookies are also used to enable browser recognition. The following information, among others, may be collected and processed: date and time of the call, IP address, and other information you provided in the chat history.
Your data may be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). HubSpot 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The use of cookies or similar technologies occurs with your consent based on Section 25 (1) sentence 1 TTDSG in conjunction with Art. 6 (1) (a) GDPR. Your personal data processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of processing based on consent up to revocation.
For more information on the collection and use of your data by HubSpot, see https://legal.hubspot.com/privacy-policy and https://www.hubspot.com/security.

 

Audio and Video Conferences

Data Processing 

We use online conferencing tools, among others, to communicate with our customers. The tools we use are listed below. If you communicate with us via video or audio conference over the Internet, your personal data will be collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools collect all data you provide to use the tools (email address and/or your phone number). The conferencing tools also process the duration of the conference, start and end (time) of participation in the conference, number of participants, and other “contextual information” related to the communication process (metadata). Additionally, the provider of the tool processes all technical data required to handle online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and type of connection. 

If content is exchanged, uploaded, or otherwise provided within the tool, this is also stored on the tool providers' servers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the service's use. 

Please note that we do not have full influence over the data processing operations of the tools used. Our possibilities are mainly determined by the corporate policy of the respective provider. For more information on data processing by the conferencing tools, please refer to the privacy policies of the respective tools listed below. 

Purpose and Legal Basis 

The conferencing tools are used to communicate with prospective or existing contract partners or to provide certain services to our customers (Art. 6 (1) (b) GDPR). Additionally, the use of the tools serves to simplify and accelerate communication with us or our company (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). If consent has been requested, the use of the respective tools is based on this consent; consent is revocable at any time with future effect.  

Storage Duration  

The data we collect directly through video and conference tools is deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected. We have no control over the storage duration of your data stored by the operators of the conference tools for their purposes. For details, please contact the operators of the conference tools directly.

Conferencing Tools Used 

We use the following conferencing tools: 

Microsoft Teams  We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For details on data processing, see the Microsoft Teams privacy policy: https://privacy.microsoft.com/dede/ privacystatement

Order Processing 

We have concluded a data processing agreement (DPA) with the provider mentioned above. This is a contract required by data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and complies with the GDPR.


Plugins and Others

Use of Google Tag Manager
We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. 
This application manages JavaScript and HTML tags used to implement tracking and analysis tools. Data processing serves the purpose of customizing and optimizing our website.
Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of additional tags that can collect and process personal data.
For more information on terms of use and data protection, click here.

 
Use of Google reCAPTCHA 
We use the reCAPTCHA service on our website from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The query serves the purpose of distinguishing between human input and automated, machine processing. Your input is transmitted to Google and used there. Additionally, the IP address and other data required by Google for the reCAPTCHA service may be transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in protecting our website from automated spying, abuse, and spam. You have the right, at any time, to object to the processing of your personal data based on Art. 6 (1) (f) GDPR due to reasons arising from your specific situation.
For more information on Google reCAPTCHA and the associated privacy policy, visit: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy
 

Use of GoogleMaps
We use the GoogleMaps map embedding function of 
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The function enables the visual display of geographic information and interactive maps. Google also collects, processes, and uses data about website visitors when pages with embedded GoogleMaps maps are called up.
Your data may be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in designing the website according to needs. You have the right, at any time, to object to the processing of your personal data based on Art. 6 (1) (f) GDPR due to reasons arising from your specific situation.
For more information on data collection and use by Google, and your rights and ways to protect your privacy, see Google's privacy information at https://www.google.com/privacypolicy.html. You can also change your settings in the Privacy Center to manage and protect your data processed by Google.


Use of YouTube
We use the YouTube video embedding function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos stored on YouTube in an iFrame on the website. The "Enhanced Privacy Mode" option is activated, which means no information about visitors to the website is stored by YouTube unless they play the video. Your data may be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in designing the website according to needs. You have the right, at any time, to object to the processing of your personal data based on Art. 6 (1) (f) GDPR due to reasons arising from your specific situation.
For more information on data collection and use by YouTube and Google, your rights, and ways to protect your privacy, see YouTube's privacy information at https://www.youtube.com/t/privacy.


Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of providing a consistent display of fonts on our website. To load the fonts, a connection to Google servers is established when the page is accessed. Cookies may be used. For this purpose, your IP address and information about the browser you use, among other things, may be processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transmitted to the USA. There is an adequacy decision from the EU Commission for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google 
has certified itself according to the TADPF and is thereby obligated to comply with European data protection principles.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our predominant legitimate interest in providing a user-friendly and aesthetic design of our website. You have the right, at any time, to object to the processing of your personal data based on Art. 6 (1) (f) GDPR by notifying us due to reasons arising from your specific situation.
For more information on data processing and data protection, see https://www.google.de/intl/de/policies/ and https://developers.google.com/fonts/faq.

 

Data Subject Rights and Storage Duration

Storage Duration
After complete contract processing, the data will initially be stored for the duration of the warranty period and then retained based on statutory, particularly tax and commercial, retention periods before deletion, unless you have consented to further processing and use.


Rights of the Data Subject
Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: the right to information, correction, deletion, restriction of processing, and data portability.
You also have the right to object to processing based on Art. 6 (1) (f) GDPR and processing for direct marketing purposes under Article 21 (1) GDPR.


Right to Complain to the Supervisory Authority
Under Article 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.


You can file a complaint, for example, with the supervisory authority responsible for us, which you can contact at the following address:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de


Right to Object
If the processing of personal data listed here is based on our legitimate interest according to Art. 6 (1) (f) GDPR, you have the right, at any time, to object to this processing with effect for the future due to reasons arising from your specific situation.
After an objection, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or if processing is for asserting, exercising, or defending legal claims.


If the processing of personal data is for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection, we will stop processing the data concerned for direct marketing purposes.

last updated: 13.07.2023